Elekta ProKnow® Collaboration

Frequently asked Questions

A: Visit our Support page to learn about hardware requirements and supported browsers.

A: Simply follow the instructions to set your password and login to your account. Once logged in, click the ProKnow icon on the top left of your screen. Here you can launch our Help and Support page containing Instructions for Use, tutorials, and technical guides.

A: Yes, permissions are set at both the workspace and user role level. You have the flexibility to hide protected health information. Click here, to learn more.

A: ProKnow is intuitive with innovative tools. Minimal training is required. An online training library is available to you today at ProKnow.com.

Within the ProKnow application, click the support icon on the bottom left of the screen to launch online help.

A: Please join our ProKnow community meeting on Tuesdays or Thursdays at 8:00 a.m. EST or 7:00 p.m. EST.
https://global.gotomeeting.com/join/776131957
Access Code: 776-131-957
You can also dial in using your phone: +1(571)317-3122