Elekta Care | By Your Side | Services & Community | Elekta

Elekta Care

Personalized services for your radiotherapy suite

By your side

For a smooth start, to keep you running and as your partner for success, we are by your side throughout the lifetime of your Elekta solution so that you can continue to provide the best care for your patients.

A smooth start

Your Elekta journey starts from the very moment you decide to grow your practice. Our teams of experts guide you through the complexities of designing your clinic, providing the right knowledge and are by your side all the way to first patient treatment.

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Keep you running

Avoid unplanned downtime, access on-demand training as and when it suits you or boost the capability and confidence of clinical teams through hands-on collaboration with industry experts. Our dedicated Elekta Care teams are here to help you continuously improve, stay on schedule and solve everyday problems in your clinic.

Partner for success

We are a partner, not just a vendor. We’re here to help you stay current clinically and technologically, to meet evolving patient needs. We support you at every stage, helping you grow your business and working alongside you to transfer knowledge at the right time and solve real-world problems.

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Elekta Care Community login page displayed on a laptop

Anytime, anywhere

Elekta Care Community ensures we’re always by your side–online–only a click away. Stay connected with peers and experts across the world, find resources you may need, and manage support cases with secure access 24/7.

Elekta Care Community

Elekta Care Community is our online self-service center and community platform providing access to personalized content relating to your Elekta solutions, learning resources and more. It’s secure, easy to navigate and accessible from any device.

Explore our range of how-to video's
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Elekta Care Community is your one-stop-shop for all information relating to your Elekta solution. You can access technical documentation, software patches, and product information with ease from anywhere at any time.


Log and manage support cases, acknowledge field change orders or interact directly with Elekta Care specialists when it’s convenient for you.


Discover our extensive education and training offering and register for courses directly in myLearning. You can also view video tutorials and attend fully online training courses at your convenience.


Join user groups and connect with other Elekta users around the world to share knowledge and best practices with peers.

Meet your needs

Our Elekta Care Service Agreements are available in three different tiers to meet your specific needs and provide transparency in lifecycle planning and costs.

Elekta Care service agreements to meet your needs

Whether you want total control over lifecycle costs, guaranteed uptime, or increased patient throughput, we have a service level to meet your needs.



Ultimate protection

Highest uptime guarantee and complete peace of mind with no unexpected costs coming your way.



Comprehensive assurance

Full break-fix cover, uptime guarantee and transparent lifecycle costs.



Preventative maintenance

Regular preventative maintenance to keep an eye on your system and flag any issues.

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See the evidence

Find out more about how Elekta Care works in practice.


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Valentina Vanoni and her experience with Elekta Care Support Service

Nabil Zahra talks about how real-time data monitoring and how remote access reduces clinical disruption

Lee O'Donnell shares how Elekta Care helps his team deliver quality patient care

Dr. Stefanie Corradini highlights the enduring partnership with Elekta

How Thomas Jefferson University's Comprehensive Cancer Center benefits from Elekta Care 360


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Explore our service offering

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