Elekta's MOSAIQ Far Ahead of Contenders in Black Book Rankings User Survey of EMR Vendors
Atlanta, GA2011-06-03
MOSAIQ EMR earns top position in 13 of 18 EMR vendor performance criteria
Elekta’s MOSAIQ® oncology electronic medical record (EMR) – the first and only oncology-specific comprehensive EMR to receive complete certification under the HITECH Act – has propelled Elekta to the top rank overall among 20 comprehensive oncology / hematology EMR vendors in the annual Black Book Rankings for 2011. The four end-to-end service lines defining a “comprehensive ambulatory EMR vendor” were: electronic health records and document management; practice management and revenue cycle management; e-prescribing; and patient accessibility.
In the third quarter of 2010, Black Book Rankings (a division of Brown-Wilson Group, Inc.), surveyed 576 qualified users, implementers and administrators of oncology / hematology physician practices in the focused Black Book study of the top 20 EMR vendors. Eighteen Key Performance Indicators (KPIs), or criteria of operational excellence, are employed, scored on each respective vendor by client type, and ranked on a 0-10 scale per KPI.
Elekta achieved a nearly perfect score on 13 of the 18 KPIs (avg. 9.84). The EMR vendor receiving the number two overall rank in the survey achieved top marks in only two of the 18 KPIs. Elekta’s top KPIs included (were):
- Deployment and EMR implementation
- Reliability*
- Innovation
- Breadth of offerings, client types, delivery excellence
- Support and customer care
- Best of breed technology and process improvement
- Client relationship and cultural fit*
- Scalability, client adaptability, flexible pricing
- Vendor overall preference/vertical industry recommendations
- Marginal value adds
- Trust
- Brand image and marketing communications
- Viability
One of the key findings* of the survey was that the KPIs of client relationship and cultural fit, and reliability, were among the most important attributes influencing EMR Services client satisfaction with their 2011 EMR providers.
Leveraging more than 20 years of leadership and expertise of IMPAC Medical Systems, MOSAIQ is the tool of choice to manage cutting-edge treatment centers. Learn more about the world’s most widely used oncology information system at www.elekta.com/MOSAIQ.