Worldwide Service & Support



 

BENEFIT FROM OVER 30 YEARS OF EXPERIENCE

Leksell Gamma Knife® is backed by the security of more than thirty years of clinical and technical development. And Elekta remains firmly committed to the future of radiosurgery and to the success of each Leksell Gamma Knife® installation.

Quality is the key word for enabling us to stay at the forefront of neuroscience. Areas for product development include continuous improvements, to existing products as well as new methodology to increase the patient's quality of life and to be effective in terms of both the care the products provide and their cost. For Elekta, product development and quality also mean a commitment to service and support.

Elekta offers a comprehensive range of service and support modules. Different options of first-class service have been designed to suit the size of every operation. In addition, Elekta offers customized product training and professional assistance. The worldwide consistency and quality of all service options ensure that work is carried out correctly and efficiently.

Our service program features:

  • 24-hour Hotline
  • Software support visits including additional training and education
  • Emergency service visits
  • Remote technical support
  • Physics support

 

     

Assistance

Elekta can provide customized programs such as basic training for new employees, advanced training, clinical support and network services. These activities can boost the level of service of the operation and widen the application areas of the customer's Leksell Gamma Knife®.

To achieve the highest level of reliability and efficacy Cobalt 60 is used as the source of radiation in Leksell Gamma Knife®. The half-life of Cobalt 60 is 5.26 years and a Leksell Gamma Knife® is normally reloaded with new Cobalt 60 sources 6-8 years after installation. To facilitate reloading as efficiently and cost-effectively as possible, Elekta has designed a complete reloading package. This package consists of reloading, removal and long-term storage of used Cobalt.

With the reloading package, Elekta supports the continued success of Leksell Gamma Knife®, long after the initial investment. Cobalt 60 is a widely used and readily available isotope. In addition to a long history of use in the medical field, it is also used in large quantities for sterilization of food, cosmetics and other products requiring sanitary preparation.

Software Services

Our software development team is continuously upgrading the software with new functionalities. The development guarantees that Leksell Gamma Knife® user's Leksell GammaPlan® will remain the most sophisticated treatment planning system for radiosurgery.