Lifetime Committment for Continuous Improvement

Elekta Lifecycle Services help optimize every facet of clinical performance. Our approach? One improvement inspires the next to improve the competitiveness of the clinic, extend the lifetime of Elekta equipment and promote overall patient satisfaction. They include the industry’s most comprehensive customer support programs, covering everything from site planning and monitoring to intelligent device management and clinical application training.

Smoothing patient flow

Elekta Lifecycle Services are fine-tuned to reduce unplanned stops, eliminate clinical interruptions, deliver consistent treatment quality and enable more treatments per day. To meet specific needs, Elekta offers customized Customer Service & Support Programs, a range of On-demand services and Elekta IntelliMax™ that helps ensure maximum clinical availability and financial performance.

• Customer Service & Support Programs

• Customized programs ranging from expert assistance for self maintainers to all-inclusive service contracts for peace of mind at predictable costs. These all-inclusive contracts enable clinics to focus their entire organization on what they do best – providing quality care and combating serious disease.
  

• On-Demand Services

• In addition to the customized Customer Service & Support Programs, Elekta offers support on-demand in areas such as system performance audits, planned maintenance, software maintenance, technical support, parts management and emergency support. A local Elekta Service representative can help evaluate what is needed and fully explain the options.
  

• Elekta IntelliMax™

• Intelligent device management to proactively ensure a smoother patient flow and more treatments per linear accelerator. Read more…

Improving clinical effectiveness

Elekta Lifecycle Services take advantage of the latest technology and clinical developments. For example, they include modular upgrades, enhancements and accessories that help the clinic make best use of the resources already available. For the clinic, this means optimizing dose delivery, shortening length of stay, reducing costs per patient and extending equipment lifetime.

• Modular upgrades

  Elekta modular upgrades let clinics gain clinical effectiveness advances at a quicker return on investment and with less hassle than for traditional treatment platform replacements. Modular upgrades can bring a vintage 1990s SL Series well into the 21st century with:
  
  
  • A modern, efficient and user-friendly control area
  • Enhanced conformal capabilities like IMRT and IGRT
  • Increased productivity for smoother patient and staff work flows
  
  
  

• Enhancements

• Accessories

Ensuring staff competence

Elekta is committed to helping customers feel confident in the use of the equipment for maximum clinical advantage. We offer clinical training in collaboration with leading hospitals and comprehensive on-site application training for confidence in clinical practice. Not to mention technical training that helps the clinic optimize the management of the Elekta equipment.

• Clinical training

  Elekta collaborates with leading centers worldwide to provide clinical education and training. This includes introductory courses and advanced lectures and knowledge sharing with experienced faculties. Read more about Elekta clinical training in neurosurgery, brain mapping and radiation therapy.
  
  

• Applications training

  These on-site courses include comprehensive practical hands-on training for caregivers in operating the system. Experienced teachers provide guidance and specialized knowledge caregivers can apply with confidence on the job on a daily basis. Read more about Elekta applications training in neurosurgery, brain mapping and radiation therapy.
  
  

• Technical training

  In a combination of on-site training and expert training at Elekta training centers, technical training provides engineers and scientists with the know-how to manage and safeguard performance of Elekta equipment throughout its entire life cycle. Read more about Elekta technical training in neurosurgery, brain mapping and radiation therapy.

Improving financial performance

Elekta Lifecycle Services help increase the efficiency of planning and administration to boost revenues and lower cost per patient. With Elekta, the clinic can count on site planning, marketing programs and obsolescence programs that proactively upgrade computer equipment, for example.

• Site planning

• Marketing programs

• Obsolescence programs

• Reimbursement support