Elekta Remote Services uses advanced technology to actively monitor customer systems, thereby reducing downtime and interruptions in the practice schedule. Offering proactive rather reactive service means we can predict system issues before they happen, ensure the correct part is identified and ordered, and arrange a convenient time for service all before the fault impacts the customer.
The capability to update software remotely at a predetermined time enables customers to plan for the new functionality—and reduces inconvenience and downtime because updated software can be deployed during off hours. 24/7 availability and online repair make time-consuming onsite visits unnecessary and increases uptime.
- Available for all Elekta systems, using the latest service methodology and technology.
- Ensures data security and integrity via customer authorization for all remote activity.